BEc / CA – Financial Planning Specialist / SMSF Specialist Adviser / CIMA
As head of the advice team, Andrew is spearheading our growth as a leading edge bespoke financial planning firm.
With a background in Chartered Accounting and funds management, Andrew has driven the expansion of our offering to encompass the full range of wealth management services.
Andrew is one of a select few advisers who hold the much-coveted Certified Investment Management Analyst (CIMA) accreditation from the US based Investment Management Consultants Association. He was also one of the first people in Australia to become accredited with the self- managed super fund specialist adviser qualification and is one of only a few Australians to be a life time member of the prestigious Million Dollar Round Table (MDRT).
Devoted husband to Jacqui and father of three teenage daughters, Andrew loves surfing in summer and skiing in winter whenever he gets the chance!
Andrew is an Authorised Representative (AR No 252869) of Matrix Planning Solutions (AFSL & ACL No 238256).
BA Comms Hons/ Cert IV in Workplace Training and Assessment
In her role as CEO, Jacqui is excited to be playing a central part in the growth and development of Sherlock Wealth.
Since joining several years ago as General Manager, Jacqui has been a driving force for the business and for many initiatives that have led to a significant uplift in revenue and profitability.
“This new role recognises the outstanding contribution Jacqui has made to the business and builds on her background in marketing and communications management,” Andrew said. “I believe she has the ability to be an excellent leader.” The appointment of Jacqui to the role of CEO, has allowed Andrew to move into the role of Head of Advice, thus enabling him to more fully devote his focus and attention to the needs of his clients.
In her spare time Jacqui is devoted to her husband, Andrew, three beautiful daughters and two energetic dogs. She also donates her time generously to community and charity organisations.
Jacqui holds a Bachelor of Arts in Communications degree with First Class Honours from the University of Technology, Sydney and a certificate IV in Workplace Training and Assessment from the NSW Vocational Education and Training Board.
DFP - Diploma of Financial Planning | Cert III Business Administration and Management
“Leading by example. I apply this to everything I do.”
The embodiment of loyalty and reliability and a favourite with our clients and team alike, is our longest serving team member, Krystal Daniels. If we want something done – we give it to Krystal!
As Head of Client Service, Krystal’s role is to ensure we are consistently delivering first class and efficient service to all our clients.
The attentive and caring nature that Krystal brings to her relationships with people underpins the smooth running of the client services team.
“It provides a sense of reward when we can reduce our client’s stress levels and give them peace of mind. That is when we know we are doing our job well,” she says.
“The way we operate is forever changing as we are always trying to do things better and better. Over the years I have learnt to be very adaptable while at the same time continually drawing on my education and applying it to all I do. “
“My favourite relationships are with our clients that see us as their partners and who work with us closely to achieve their goals.”
A major milestone for Krystal in achieving her own personal goals was purchasing her first home a few years ago. More recently the joy of becoming an Aunty for the first time was another highlight in her life.
Krystal is supportive of a range of children’s charities, with the Starlight Foundation and Ronald McDonald House being especially close to her heart. “I have seen firsthand the wonderful work these charities do for children and their families,” Krystal said.
Her advice to her younger self is: “Don’t waste your money and start saving as much as you can as early as you can,” she said.
Bachelor of Business – Major in Economics & Management | M. FP - Master of Financial Planning
It’s not just about money. It’s about creating time.
With a great eye for detail, Thomas Serratore is responsive and proactive in his role as Associate Adviser. The brains behind the strategic plans that drive our clients towards achieving their goals, Thomas is an integral member of our advice team.
“Our clients are really successful. However, their success means they are running busy lives with complicated affairs and are therefore time poor.”
“I love the challenge of breaking down their complexity to develop a strategy that shows them how to get to where they are wanting to go and how to get there faster.”
Working with each client individually, Thomas enjoys the fact that everyone he deals with is different and has their own aspirations and challenges.
“There is definitely no one size fits all in my role,” he says.
Purchasing his first property in his twenties, Thomas has always believed in leading by example. An avid goal setter himself, it is no surprise that he now provides partnership and guidance to our clients on setting and achieving their own goals.
“We are often the first person to ever ask our clients, ‘what do you want to achieve with your success?’ Defining that is very powerful and it can be life changing.
“The advice I would give to my younger self about money is to learn the magic of compound interest. It’s important to understand the power of money at an early age,” he said.
A competitive person by nature, Thomas likes to score highly in any sport, whether it be on the soccer field, basketball or tennis court. And when he gets his own spare time, Thomas may be found making gourmet salami with his Dad!
Studying: Bachelor of Commerce – Major in Financial Planning | DFP - Diploma of Financial Planning
“The best results come from everyone working together”
An integral member of our team, Nicole is the day to day contact for our clients and a great support to our Advisers. Her ‘anything is possible’ approach, means she is proactive and hard-working and has built a depth of knowledge that is beyond her years.
“I picture our clients as family members,” Nicole says. “I try to put myself into their shoes and consider what they need and want.”
“The best results come from us all working together in this way. It creates an energy and an efficiency that can exceed everyone's expectations,” she said.
“One of the best things I do is to make sure that our clients are prioritising themselves and doing what they need to make their lives better. It takes patience, persistence and great communication,” she said.
When not at work Nicole can be found with two of her besties, her dog, Bilbo and her cat, Luna. One of her personal highlights has been completing a hundred-kilometre marathon with her sister and some friends - without sleeping and within 36 hours!
Nicole is also a passionate supporter of wildlife foundations and charities that help in the areas of domestic violence and suicide prevention.
Studying: Bachelor of Commerce – Major in Financial Planning | Bachelor of Communications & Media Studies – Major in Marketing.
Be the best person you can be.
The face of the future of financial advice, Gemma is an Adviser in the making.
An energetic and intuitive team member, Gemma is dynamic and enthusiastic about her role with Sherlock Wealth. Providing support to both the client service and advice teams is giving her a great platform from which to launch her career.
Completing her double degree in Financial Planning and Marketing while working part-time is a juggle but Gemma believes it is worth it because she is learning from the best and setting herself up for life.
“To get the best results for our clients, I believe in going the extra distance, being their advocate and doing everything I can to create a positive impact,” she said.
This ethos underpins Gemma’s drive and how she approaches every day.
Learning to deal with the unique and sometimes unexpected situations that arise is highlighting to Gemma the importance of being adaptable and able to evolve quickly.
“I always try to lead by example which helps me to be the best version of myself that I can be. The example you set carries forward with you,” she said.
Gemma’s love of animals, together with her interest in equality and fairness, has led her to volunteer for the guide dog program where her experience of raising a puppy changed her life.
When asked how she has achieved so much already, Gemma says it is about living in the moment while also planning ahead: “My advice to my younger self would be to not spend it all now and to always remember to set yourself up for the future,” she said.